We look forward to hearing our consumer’s thoughts and comments.  If you would like to send a question or a comment via email, click here; call us at 1-715-466-6608; or mail to: Jack Link’s Consumer Relations, P.O. Box 397, Minong, WI, 54859.

Jack Link’s meat snacks are available in most convenience, grocery, drug and mass merchandise stores across the country.  If you don’t find the Jack Link’s product you’re looking for, feel free to contact the manager of the store and inform them that you would like to see them offer additional Jack Link’s snack items.  If you are unable to find the product you are looking for in a retail outlet, check out our online store.

A full list of ingredients is included in the ingredient statement on the product package.  You may also find a complete ingredient list on the individual product pages of this web site.

If space allows, the nutritional information will be printed on each product package.  You may also find nutritional panel information on the individual product pages of this web site.

Yes.  Once opened, the product is exposed to oxygen, which provides an environment conducive to mold.  Once opened, product should either be consumed within 3-days or stored in the refrigerator to retard spoilage.

Jack Link’s does not recommend that you consume product from a package that has been damaged or tampered with.  If you have questions about the safety of your product, contact our consumer relations team at 1-715-466-6608.

It is not necessary to freeze our products as they are shelf-stable for 12-18 months (depending on the product).  Although freezing will not harm the product, it may result in a change of texture and taste.  After prolonged freezing the meat snacks may develop a “freezer burn” taste.

The date coded “Best By” date on our products is intended as a best consumed by date.  This means that in order to experience optimal color, flavor, aroma, and texture the product should be consumed prior to the date printed on the package.

The Universal Product Code is the bar code that is printed on each package of Jack Link’s meat snacks.  The UPC code contains several thick, black, vertical lines with a group of numbers printed beneath them.  This bar code is used to scan products at the cash register and as a method of inventory control for the retail stores.  UPC bar codes are printed directly on the product packaging.

The shelf life of unopened Jack Link’s products varies depending on the product.  In order to experience optimal color, flavor, aroma, and texture, the product should be consumed prior to the “Best By” date printed on the package.

The small white package is an oxygen absorber and is found in some packages of Jack Link’s Beef Jerky (depending on package size).  This small packet is clearly labeled “Do Not Eat”.    Each oxygen absorber contains sterilized clay and elemental iron.  The packet helps absorb any oxygen that may be found in the package helping to retard the opportunity for spoilage.  If this packet is consumed by a human or pet less than 25 pounds, please seek medical attention immediately.

Numerous flavoring components fall under the classification of “spices” and “other flavorings”.  We are not able to divulge our proprietary recipes.

Jack Link’s meat snack products may contain an allergen.  We have completed thorough nutritional and ingredient analysis for each of our products.  If a common allergen is found in a product it will be listed on the ingredient statement or clearly identified beneath the ingredient statement on the package.  If there is no allergen statement on the package, the product does not contain any known allergens.  Should you have questions or need further clarification, please contact a Jack Link’s Consumer Relations Specialist at 1-715-466-6608.

Monosodium Glutamate, MSG, is a flavor enhancer, much like salt.  Jack Link’s will clearly list MSG in the ingredient statement printed on the package whenever MSG is used in one of our meat snack products.

Sodium erythorbate is a man-made form of vitamin C.  Sodium erythorbate helps maintain the color of cured meats.

Trans-fats are unsaturated fats with trans-isomer fatty acids.  Trans-fats can be monounsaturated or polyunsaturated fats which can be present in hydrogenated oils, and to a smaller degree in animal products such as meat.  Our products contain trans-fat information on the nutritional fact panels.  Most of our products are trans-fat free.

The modified food starch found in Jack Link’s products is corn based and should not be of concern to those with gluten allergies.

Gluten is a mixture of plant proteins that occur in grain.  A small percentage of the population has an intolerance or allergy to foods containing these proteins.  Common sources of gluten are wheat, rye, and barley based foods.  Any products made with wheat will be clearly identified, both in the ingredient statement and with an allergen statement following the ingredient listing.

Yes!  Jack Link’s utilizes leading edge quality control equipment, quality control labs, and a state-of-the-art microbiology lab.  Our quality control team checks all package seals before and after the product is produced.  Once the quality control technicians are satisfied that all qualitative (e.g. color, flavor, texture) and control measures are met, the product is released for shipment to stores across the country.  Our entire staff is dedicated to ensuring that Jack Link’s products reach America’s consumers as safely and as flavorfully as possible.

The coding information printed beneath the Best By date on our packaging is merely an internal tracking number for our production department.  The only imprinted information that you need to be aware of is the Best By date as printed on the package.

All current sweepstakes and promotions are found on JackLinks.com.  If you’d like to be notified of the latest happenings in the land of the wild side, join the Jack Pack, Jack Link’s online, member’s only club.

We do not currently have online coupons available.  Please watch for coupons in advertisements, newspapers, magazines, through rebates, or as included as part of the product packaging.

Please refer to the Join Our Team section of our website.

A variety of Jack Link’s meat snacks are available worldwide. See a list of our International locations, their associated web sites and product offering information.

No, we’re sorry.  At this time we do not ship outside of the United States.  Please click here to see a list of our International locations, their associated web sites and countries in which they serve.

We do not accept new product submissions.  Our research and development teams are constantly identifying flavor trends and working on innovative, tantalizing, new flavors and textures.  All comments, suggestions, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to Link Snacks, Inc. by this site, or in response to solicitations in this site, shall be deemed and shall remain the property of Link Snacks, Inc.

We do not accept advertising or commercial ideas.  Our marketing and advertising teams are constantly working on exciting new concepts for our successful Messin’ With Sasquatch campaign.  All comments, suggestions, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to Link Snacks, Inc. by this site, or in response to solicitations in this site, shall be deemed and shall remain the property of Link Snacks, Inc.

If you are a retailer or wholesaler and are interested in carrying the Jack Link’s product line, please contact us at 1-715-466-2234.

In order to fall within U.S.D.A. guidelines, we have to add a very small portion of beef to our Buffalo Jerky.  Once beef is added, through a special and secret process, the Buffalo jerky is cured just like our beef jerky products.

You are welcome to submit your charitable donation request through Sponsorwise, Jack Link’s online submission system.

You are welcome to submit your sponsorship and/or promotional opportunity requests through Sponsorwise, Jack Link’s online submission system.

Please contact our customer care online support team at 1-888-472-6229 or customercare@jacklinks.com and we'll assist you with your inquiry.